Privacy Policy

Privacy Policy

Our Privacy Policy and Cookies Policy are aimed at addressing the concerns of those who are worried about the use of their Personally Identifiable Information online. Personally Identifiable Information refers to information that can identify a single person, or identify an individual in context when used in combination with other information. We encourage you to read our privacy policy carefully to fully comprehend how we collect, utilize, protect, and manage your Personally Identifiable Information in compliance with our website.

What personal information do we collect from the people that visit our website?
When you make a purchase or create an account on our website, we may request that you provide certain information, such as your name, email address, mailing address, phone number, credit card information, social security number, or other details, to enhance your user experience.

When do we collect information?
Information is gathered from you when you sign up on our website, make a purchase, subscribe to our newsletter, or provide details to us.

How do we use your information?
We use the information we gather from you when you register, make a purchase, sign up for our newsletter, complete a survey, or interact with our site in various other ways, for the following purposes:

  • To customize your experience and provide content and product recommendations that match your interests.
  • To enhance our website and improve your browsing experience.
  • To facilitate prompt customer service response and support.
  • To organize contests, promotions, and surveys, and to contact you if you win or participate.
  • To ensure swift transaction processing.
  • To request feedback, reviews, and ratings for our products or services.
  • To follow up with you after we have had any correspondence (via phone, email, or chat).

How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

However, it is advisable to keep changing your personal information time-to-time in order to avoid any consequences.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

  • Help remember and process the items in the shopping cart.
  • Understand and save user’s preferences for future visits.
  • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, some features will be disabled. It won’t affect the user’s experience that make your site experience more efficient and may not function properly. However, you will still be able to place orders.

Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Third-party links

We do not include or offer third-party products or services on our website.

Accessing and amending your personal information

You will be notified of any Privacy Policy changes:

  • On our Privacy Policy Page

Can change your personal information:

  • By logging in to your account

We collect your email address in order to:

  • Send information, respond to inquiries, and/or other requests or questions.
  • Process orders and to send information and updates pertaining to orders.
  • Send you additional information related to your product and/or service.

We agree to the following in order to honor your privacy and user experience with Sawalef.com/uae:

  • Not use false or misleading subjects or email addresses.
  • Identify the message as an advertisement in some reasonable way.
  • Include the physical address of our business or site headquarters.
  • Monitor third-party email marketing services for compliance.
  • Honor opt-out/unsubscribe requests quickly.
  • Allow users to unsubscribe by using the link at the bottom of each email or contact at info@sawalef.com and we will promptly remove you from ALL correspondence.

Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below.

www.Sawalef.com
204, Al Shaqaeq building
Sharjah,  P.O. BOX 1615
United Arab Emirates
+97165774451
Email: info@sawalef.com